If you are using the main venue login for your account, then please provide your user ID and the default hotel email address.
If you are using an individual account within your hotel, then please provide your individual login, and the email address associated with your id.
The system will then send an email to the provided email address with a password reset link in it.
Please make sure you have access to that email address, OR alert the person in your venue who manages that email address and inform them that a reset email has been sent.